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Support

Dark server hardware: racks, switch ports, board macro

Customer support exists only as the ticket queue inside the client panel.

متن بلند مقاله به انگلیسی است. هدر، کاتالوگ و پرداخت ترجمه شده‌اند.

Tickets only

Support is panel tickets, exclusively. Once an invoice clears, sign in, open the Support tab and write. There is no public chat channel for customers.

VPS from $3* (fund $50+), storage 1–5 TB NVMe from $24/mo annual-eff, dedicated with IPMI from $30.80/mo. Crypto invoice, no KYC.

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How to open a ticket

  1. Sign in to the panel.
  2. Open Support.
  3. Write a subject and body. Quote the invoice code or the server IP.

Details: how to open a support ticket.

What tickets are for

Provisioning, rDNS, binding an invoice txid, stuck server actions, billing credits. Third-party abuse reports go to abuse@; security reports to security@.

Every support conversation lives in the panel's ticket queue.

Telegram or Discord support?

No. The ticket queue in the client panel is the whole support surface.

Email instead?

Tickets stay attached to the account. abuse@ is reserved for third-party reports.

Ready to launch?

Build the box — VPS, storage or bare metal — create the password, pay the invoice that follows.